BUSINESS CAPABILITY MAP - Human Resource Services

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Description	EN: The  Human Resource Services map groups together all human resources capabilities handled by Corporate Services. FR: La carte des  Services des ressources humaines regroupe toutes les capacités ressources humaines prise en charge par les Services généraux.
Name (FR)	Services des ressources humaines
Implementing Functions	Human Resource  ,    Information Technology
Parent categories	Corporate Services
Packaging Library	Enterprise Operations

TREE VIEW

•    Human Resource Services

  The  Human Resource Services map groups together all human resources capabilities handled by Corporate Services.

  •    Compensation & Benefits

    Creates, implements, and oversees equitable and competitive compensation and benefits strategies to attract, retain, and motivate employees aligned with enterprise goals. This includes structuring salaries, bonuses, insurance, and retirement plans to optimize talent retention and drive employee engagement, essential for achieving enterprise objectives.

    •    Employee Benefits Programs

      Involves designing and managing a comprehensive suite of employee benefits, such as health, wellness, retirement, and insurance programs. This capability aims to enhance employees' overall well-being and job satisfaction, reduce turnover, and promote long-term retention by offering benefits that meet their diverse personal and professional needs.

    •    Incentive & Recognition Programs

      Develops and administers systems to reward employees through bonuses, incentives, recognition awards, and other forms of appreciation. This capability plays a key role in motivating employees to perform at their best, fostering a high-performance culture, recognizing outstanding contributions, and ensuring alignment with enterprise goals.

    •    Salary & Wage Structuring

      Focuses on creating fair, transparent, and competitive salary structures that align with market benchmarks and the company’s financial capabilities. This capability ensures that the enterprise attracts, motivates, and retains skilled talent by offering equitable compensation that supports internal consistency and industry competitiveness.

    •    Work Environment Adaptation

      Focuses on customizing work conditions to fit individual employee preferences, including flexible schedules, remote work options, and adjusted locations. This capability aims to improve work-life balance, enhance job satisfaction, and promote employee retention by accommodating diverse personal needs while maintaining enterprise productivity and goals.

  •    Employee Development

    Focuses on enhancing employees' knowledge, skills, and capabilities through structured training programs, workshops, and learning opportunities. It fosters career growth and prepares employees for future roles, ensuring they have the tools needed to meet both current and evolving job demands within the enterprise.

    •    Career Development

      Focuses on providing employees with structured growth opportunities, including mentoring, training, and support for advancing their careers. This capability aims to nurture talent, prepare employees for future leadership roles, and ensure a clear professional trajectory aligned with enterprise's needs.

    •    Training

      Involves strategically planning, coordinating, and administering training and development programs for employees. This ensures enhancement of skills, knowledge, and performance, all in alignment with enterprise goals. By systematically organizing these initiatives, it fosters continuous improvement and professional growth among employees, ultimately contributing to the overall success of the enterprise.

  •    Employee Performance Management

    Oversees the continuous employee performance management in HR, involving setting clear expectations, monitoring progress, providing regular feedback, evaluating performance, and implementing development strategies. This ensures that employees' work aligns with and contributes to the achievement of enterprise goals and objectives, including boosting engagement and improving accountability.

    •    Development Planning

      Involves creating tailored development plans for employees based on their performance evaluations and career aspirations. This capability aims to identify areas for growth, provide necessary training and opportunities, and support employees in achieving their long-term professional goals.
      

    •    Goal Setting & Tracking

      Focuses on defining clear, measurable goals for employees that align with broader enterprise objectives. This capability tracks progress toward achieving these goals, ensuring accountability, fostering alignment, and helping employees stay focused on their targets while enhancing overall productivity.

    •    Performance Appraisals

      Involves conducting regular, structured assessments to evaluate employee performance against established objectives and competencies. This capability ensures that performance is measured consistently, providing feedback for continuous improvement and aligning individual performance with enterprise goals.

  •    Payroll Management

    Oversees the accurate administration and processing of employee compensation, including salaries, bonuses, and deductions, in alignment with labor laws, tax regulations, and company policies. This function ensures legal compliance, accurate calculations, and timely payments, promoting transparency, reducing compliance risks, and supporting employee satisfaction through dependable payroll practices.
    

    •    Payroll Calculation & Disbursement

      Handles the accurate calculation of wages, bonuses, and deductions, ensuring employees are paid according to their employment terms. This capability manages the disbursement of salaries on time, maintains accurate records, and upholds financial accountability within the enterprise.

    •    Payroll Regulatory Adherence

      Ensures payroll processes comply with all relevant laws, including tax regulations, labor laws, and deductions. This capability mitigates legal risks, ensures compliance with statutory requirements, and guarantees employees receive correct payments on time, fostering trust and legal transparency.
      

  •    Recruitment & Staffing

    Involves the comprehensive approach of identifying, attracting, and selecting qualified candidates to fill positions within the enterprise. The goal is to build a skilled, diverse, and motivated workforce that aligns with the company's strategic goals and values. This approach ensures seamless talent integration and long-term retention.

    •    Onboarding

      Ensures the smooth integration of new hires into the company’s culture and their role. This capability involves providing necessary training, introducing enterprise values, and setting clear expectations to ensure that new employees become productive and engaged quickly within the enterprise.

    •    Talent Acquisition

      Involves identifying and attracting qualified candidates through various sourcing methods such as job boards, recruitment agencies, and networking. This capability ensures that the enterprise hires the right talent to meet current and future business needs.

    •    Workforce Planning

      Focuses on aligning the enterprise's workforce size and skill set with its strategic goals. This capability includes forecasting future staffing needs, identifying gaps in skills, and ensuring the right talent is available to support business growth and changing market conditions.

  •    Workplace Policy and Culture

    Ensures the establishment and enforcement of workplace policies that support a fair, inclusive, and positive enterprise culture. This capability helps manage policies regarding employee conduct, benefits, and welfare while promoting a culture that aligns with the enterprise’s values and enhances employee engagement and productivity.

    •    Employment Policy Management

      Involves crafting, disseminating, and overseeing policies and procedures to govern employee conduct, ensuring adherence to legal standards and fostering a uniform, ethical workplace. It encompasses the development, communication, and enforcement of guidelines within HR to regulate employee behavior and maintain enterprise integrity, including aspects like privacy compliance.

    •    Leave management

      Involves the systematic planning, tracking, and administration of various employee absences, including vacation days, sick leave, and public holidays. This capability ensures accurate leave balance records, compliance with enterprise policies, and effective communication between employees and HR regarding time-off requests, supporting organizational efficiency and employee well-being.

MAP VIEW