Description	EN: The Retail Banking category comprises business capabilities relevant to commercial banking industry. The capabilities are structured and grouped into maps representing key Retail Banking services such as current accounts, mortgages, consumer loans. FR: La catégorie Banque de détail regroupe les capacités métier pertinentes pour l'industrie de la banque de détail. Ces capacités sont structurées et regroupées en cartes représentant les principaux services bancaires de détail, tels que les comptes courants, les prêts hypothécaires et les crédits à la consommation.
Name (FR)	Banque de détail
Packaging Library	Retail & Consumer Banking

Retail Banking
The Retail Banking category comprises business capabilities relevant to commercial banking industry. The capabilities are structured and grouped into maps representing key Retail Banking services such as current accounts, mortgages, consumer loans.

Retail Banking

ATM Services
Provides customers with convenient access to automated teller machines (ATMs) for various banking transactions, including cash withdrawals, deposits, and account inquiries. Its primary usage involves conducting basic banking transactions securely outside of bank branches. The purpose is to offer customers 24/7 access to banking services, promoting self-service banking and enhancing customer satisfaction through accessibility and convenience.
Personal Loans
Provides loans for personal expenses or purchases, including application, approval, and disbursement. Its usage involves financing personal needs like education, healthcare, or consumer goods. The purpose is to assist customers in fulfilling their immediate financial needs or aspirations by providing access to funds through loans, promoting personal and economic well-being.
Safe Deposit Boxes
Provides secure storage facilities for customers to store valuables, documents, and important possessions. Used for storing valuable items, documents, and possessions, such as jewelry, important documents, and sentimental items. Aims to offer customers a secure and confidential space to safeguard their valuable possessions and sensitive documents, promoting peace of mind and protection against loss or theft.