BUSINESS CAPABILITY - Communication and Collaboration Services
| Description | EN: Facilitates seamless and secure communication across the enterprise. It enhances collaboration and connectivity among employees by providing reliable communication channels, including internet, intranet, email, and telephony services. This capability ensures efficient interaction, supports teamwork, and maintains security in communication. FR: Facilite une communication fluide et sécurisée au sein de l'entreprise. Elle améliore la collaboration et la connectivité entre les employés en fournissant des canaux de communication fiables, y compris Internet, intranet, email et services de téléphonie. Cette capacité assure une interaction efficace, soutient le travail d'équipe et maintient la sécurité dans la communication. |
|---|---|
| Name (FR) | Services de communication et de collaboration |
| Classifying categories | 
Information Technology |
| Parent Maps | 
Information Technology Services (from: 
Enterprise Operations) |
| Packaging Library |
Enterprise Operations |
TREE VIEW
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Communication and Collaboration ServicesFacilitates seamless and secure communication across the enterprise. It enhances collaboration and connectivity among employees by providing reliable communication channels, including internet, intranet, email, and telephony services. This capability ensures efficient interaction, supports teamwork, and maintains security in communication.
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Collaboration Tools
Provides integrated tools for email, chat, and voice communications, enabling efficient and cohesive interactions across teams. This capability centralizes communication, enhances team productivity, and facilitates real-time information sharing, supporting timely project execution, and fostering a collaborative culture that drives innovation.
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Email & Messaging Services
Manages the setup, security, and reliability of enterprise's email and messaging systems. These systems ensure data integrity and secure information exchange, critical for effective and compliant communication. Consistent monitoring and updates bolster enterprise responsiveness, supporting efficient daily operations and collaboration.
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Video Conferencing & Virtual Meetings
Equips the enterprise with video conferencing solutions, enabling real-time collaboration across remote and in-person teams. These tools support screen sharing, recording, and interactive features, reducing travel costs and increasing flexibility, while promoting stronger team connectivity and streamlined project workflows.
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